Password retrieval

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If you have lost your password for the IM service, please contact Peter Saint-Andre (contact info here) and provide the following information (if you send email, please make the message subject " information retrieval"):

1. Your account name (e.g., "")

2. The usernames of at least two people in your contact list (e.g., "" and "")

3. The approximate date when you last logged in to this account (note: we delete accounts after 12 months of inactivity!)

If your information matches, we will change your password and send you the new one. You can than modify the password using your XMPP client.

Note: We can look up passwords only on the IM service!