Personas

DRAFT

Template

 * Examples:
 * Usage:
 * Channels:

Normal
Note: high-prio, as we have never properly addressed them, continuously fail at it, and we don't know what to do and how to do it.

Users

 * Examples: regular IT people (non-chat makers), marketing, sales, family, friends
 * Use: just use end user products easily and simply like apps and clients, in teams/groups/communities contexts
 * Channels: Twitter, Facebook, Instagram

Decision makers

 * Examples: CTO, CIO, managers, buyers
 * Usage: professional users with real agendas/challenges/goals
 * Channels: LinkedIn

Techies
Note: most of the XSF members and followers are techies in these categories, it is thus quite easy to address those populations as we totally understand them, and discuss with them everyday.

Devs

 * Examples: backend/frontend, language/platform
 * Usage: development using the directly or indirectly the XMPP protocol
 * Channels: Twitter, StackOverflow, HackerNews

Admins

 * Examples: community/foundation volunteers, professional admins
 * Usage: community public server, private app
 * Channels: Twitter, StackOverflow, HackerNews

Hacktivists

 * Examples: crypto geeks, privacy freaks, regular people fighting for basic freedom in dictatorial environment
 * Usage: use of chat in all trust
 * Channels: Mastodon